Privacy Policy

Welcome to ASIO, a company operated by Muan Group. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

1.1 Information provided by the user:

  • Registration Information: Name, email address, phone number, and other information relevant to creating your account.
  • Payment information: Data required to process payments, such as credit/debit card or billing information.
  • Contact information: Information entered into contact or support forms.

1.2 Information collected automatically:

  • Usage Data: Information about your activity on our platform, such as pages visited, browsing time, and interaction patterns.
  • IP address and device data: Including device type, operating system, web browser, and approximate location.
  • Cookies: We collect information through cookies to enhance your experience. For more details, see our Cookie Policy.

1.3 Meta Platform Data

When you connect your Meta (Facebook) account to ASIO, we collect and process the following data from Meta's APIs:

  • Profile information (name, email, public profile)
  • List of Pages you administer and basic Page metadata (name, category, profile information)
  • Ad accounts you have access to, ad spend, and campaign performance data
  • Campaigns, Ad Sets, Ads, and Creatives created on your behalf by ASIO
  • Lead Form submissions delivered via Meta's Webhooks (leadgen field), including the field data the lead provided (name, email, phone, custom answers)
  • Page access tokens used to subscribe Pages to lead notifications

How we use Meta data: solely to operate the AI Campaign Agent — generating tailored ad creative, publishing campaigns to your ad account, subscribing your Page to lead notifications, and ingesting leads into your ASIO CRM.

Retention: Meta-derived data is retained while your account is active. Upon disconnection or account deletion, we revoke our access tokens within 24 hours and delete cached Meta data within 30 days.

Deletion: you can disconnect Meta at any time via Settings → Integrations → Disconnect, which immediately revokes our tokens. To request full data deletion, email dev@asiomarketing.com.

No resale: ASIO does not sell, rent, or share Meta data with third parties beyond the sub-processors required to operate the service (AWS for hosting/storage, Stripe for payments, AI model providers for creative generation).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provision of services
  • Improving user experience
  • Service analysis
  • Marketing (with consent)
  • Legal compliance

3. Information Sharing

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers
  • Legal compliance
  • Merger or Acquisition

4. Data Security

We implement technical and organizational security measures to protect your information from unauthorized access, alteration, or disclosure.

5. User Rights

You have the following rights regarding your personal information:

  • Access and rectification
  • Data Deletion
  • Restriction of processing
  • Opting out of processing

To exercise these rights, please contact us at compliance@asiomarketing.com.

6. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations.

7. Use of Cookies

ASIO uses cookies and other tracking technologies. For more details, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and stored on servers located in other countries with different data protection laws.

9. Links to Third Parties

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites linked from our platform.

10. Changes to this Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

11. Contact

If you have any questions about this Privacy Policy, please contact us at contact@asiomarketing.com.